Privacy Policy


The privacy of our website users is important to us and we take care to safeguard it. This policy explains how we use such personal information as we may hold about you that we may gather from your use of the website.  For our privacy policy about the Feeling Good App please see here


Positive Rewards Ltd (“Positive Rewards”, “we” or “us”) is committed to protecting and respecting your privacy in connection with your use of our websites,, (the “Website(s)”), and other products, services and features thereof (the Website, and such other products, services and features are collectively referred to herein as the “Product” or “Products”, which may be updated from time-to-time at the sole discretion of Positive Rewards). This privacy policy (“Privacy Policy”) and any other documents referred to herein set forth the basis on which any personal information we collect from you, or that you provide to us, in connection with the Products will be processed by us. Please read the following carefully to understand our practices regarding your personal information and how we will collect, use and disclose your personal information.


Our privacy policy is regularly reviewed to make sure that we continue to serve your privacy interests. We reserve the right to modify or otherwise update this privacy policy and these changes will be posted on our website. We encourage you to visit this page from time to time to ensure that you are aware of any changes we may have made.


Other Important Legal Information

For information about using this website and for information about purchasing goods or services from us, please also read our Terms And Conditions.


Information We May Collect From You

We may collect and process the following information about you:

Personal information including, for example, your name, e-mail address, telephone, credit or debit card or other payment information and information about your usage of the Products that may identify you as an individual or allow online or offline contact with you as an individual.

Device Information such as operating system version, device type, and system performance information.

The information we collect via this website may also include your IP address (this is your device’s individual identification number that is assigned to it when connected to the Internet) which is automatically logged by our web server. This information is collected by our website host in the United Kingdom.


In order to save you re-entering information, this website collects data which allows us to recognise you, your preferences and how you use this website. This information is collected by ‘session cookies’ and ‘persistent cookies’. Cookies are small strings of data stored in your device’s temporary memory when you navigate around our website. Session cookies are deleted when you close your browser but persistent cookies are not. Our cookies do not store your email address or other personal information.


What We Do With Your Information

We collect your personal information to allow us to fulfil our service to you.  By signing up to our free audio course you agree to us contacting you.  We do not pass your personal details on to any third party. In compliance with the new GDPR regulations we will contact you to affirm that you are happy for us to continue contacting you.  You have the right to refuse and ask us to remove your personal information from our systems.


Statistical Analysis

We use Google Analytics to analyse the data collected from the website.  It does not store any personal information.


Security & Confidentiality

The security of your personal information is important to us. We follow the most recent regulatory EU and NHS standards to protect all information submitted to us, both during transmission and once it is received.

If you have any questions about the security of your personal information, you can contact our Data Controller Dr Alastair Dobbin on

We do not share your personal information with any third party.


Law Enforcement

We reserve the right to cooperate with law enforcement officials in the investigation of alleged unlawful activities of our website users or relating to our website users. We will have no legal liability for such disclosures of your personal information.

Unless we suspect fraud, we do not use your IP address to identify you personally.


Other Sharing Of Information

We may share personal information about you with our agents and data processors who provide a service to us and you.


We will not pass your information to anyone outside Positive Rewards other than for the purposes described above, unless:

  • we have your permission;
  • we have to do so or are allowed to do so by law;
  • we have a duty to the public to reveal the information; or
  • our interests mean we must give the information (for example, to prevent fraud.)


Where We Store Your Personal Information

All information you provide to us through the Website is stored on our secure servers located in the UK. Any payment transactions will be encrypted using SSL technology; all payment information is stored with our payment processor and is never stored on Positive Rewards’ server. Where you have chosen a password which enables you to access certain parts of the Products, you are responsible for keeping this password confidential. We ask you not to share a password with anyone, and suggest that your change your password frequently.

Google analytics collects website traffic data and does not collect personal data. Access to Google analytics is by a 2 step authentication process.

We have a data storage policy of 5 years, after that we erase all collected data.

Other websites

This Privacy Policy only covers personal data collected via this website. While we carefully select the websites to which we link, we are not responsible for the privacy practices or the content of these websites.


Your Rights


You also have the right to request a copy of certain personal information we hold about you and you also have a right to request for any personal data we hold to be removed. To do this, simply write to us at 24 Boswall Road, Edinburgh EH5 3RN.

More information

Detailed information about your rights under UK Data Protection legislation can be found on the website of the United Kingdom Information Commissioner, which is (as at the date of this privacy policy)


Updated 1st May 2018